Taxi Booking & Dispatch Systems

Privacy Policy

  1. Collecting personal information
    1. We collect, store and use the following kinds of personal information:
      1. Information about your device and about your use of this app (including geographical location, device type and version, operating system)
      2. Information that you provide to us when registering
      3. Locations of previous journeys
  2. Using personal information
    1. Personal information submitted to us through our app will only be used for the purposes for operation of this app.
    2. We use your personal information to:
      1. Improve your experience.
      2. Customize your selections
      3. SMS status updates
      4. Contact you in case of problems with any bookings
      5. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
  3. Disclosing personal information
    1. We may disclose your personal information to any of our employees, officers, insurers, Police, Council agents insofar as reasonably necessary for the purposes set out in this policy.
    2. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
    3. We may disclose your personal information:
      1. to the extent that we are required to do so by law;
      2. in connection with any ongoing or prospective legal proceedings;
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      4. [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling]; and
      5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
    4. Except as provided in this policy, we will not provide your personal information to third parties.
  4. International data transfers
    1. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
    2. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: [the United States of America, Russia, Japan, China and India].
    3. Personal information that you submit may be available via the internet, around the world. We cannot prevent the use or misuse of such information by others.
    4. You expressly agree to the transfers of personal information described in this Section 6.
  5. Retaining personal information
    1. This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
    2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
      1. to the extent that we are required to do so by law;
      2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  6. Security of personal information
    1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
    2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
    3. All electronic financial transactions entered into through our website will be protected by encryption technology.
    4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    5. You are responsible for keeping the password, pins Or devices safe; we will not ask you for your password (except when using the App).
  7. Amendments
    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
    3. We may notify you of changes to this policy.
  8. Your rights
    1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
      1. the payment of a fee (currently fixed at GBP 25); and
      2. the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
    2. We may withhold personal information that you request to the extent permitted by law.
    3. You may instruct us at any time not to process your personal information for marketing purposes.
    4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  9. Third party websites
    1. Our website includes hyperlinks to, and details of, third party websites.
    2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
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